Compliance

Patient Grievance or Complaint Form

Have a concern about your care?

Patients have the right to file a grievance regarding the care or treatment they received (or believe they should have received), or to file a complaint about the Tuolumne Me-Wuk Indian Heath Center or its staff without fear of discrimination or retaliation. All grievances and complaints will be handled in a fair, efficient, and timely manner. All submissions are treated confidentially and will be given serious consideration.

Please use this form to notify us of a complaint or concern (“grievance”) regarding your experience.

How to submit your form:

Online Submission

To submit a patient grievance or complaint, please complete the form clicking the button below. Once you select “Submit,” your form will be sent directly to the Compliance Department for review.

Pick Up a Form at Any Clinic

Paper forms are available at all clinic locations. Once completed, please submit the form to the Compliance Department by:

  • Mail: Compliance Department, 905 Mono Way, Sonora, CA 95370
  • In person: Hand deliver in a sealed envelope addressed to Compliance Department at 905 Mono Way, Sonora, CA 95370
  • Email: Compliance@tmwihc.org

Report by Phone

You may also report a concern by calling our confidential reporting line, available 24 hours a day, 7 days a week. You can remain anonymous if you choose.