We are all busy nowadays, and time is precious, so getting care doesn’t just mean you need to take much time out of your days to do so. Did you know that many of your health needs can be handled at home with “telehealth?” A telehealth visit is a way to connect with your provider using your mobile device, tablet, or computer. It is fast, easy to connect, and can be done anywhere you have the internet or WIFI.
Frequently Asked Questions
If your appointment qualifies for a Telehealth visit (see what qualifies). When you call to make the appointment, express to the patient representative that you would like a Telehealth visit.
The patient representative will transfer you to an LVN who will verify it qualifies. You will need to provide your email address, and the patient representative will collect all necessary information and send you an initial email that contains.
Video visits will be billed to your insurance the same as an in-person medical visit.
While many insurers recognize the value of telemedicine and cover video visits similarly to an office visit, you are encouraged to confirm coverage and your out-of-pocket costs with your health plan. The patient or their guarantor must accept full financial responsibility in accordance with the regular rates and terms of Tuolumne Me-Wuk Indian Health Center. This includes financial responsibility for all deductibles, coinsurance, and copayments that may be required.
Once your visit is scheduled, you will receive an email from connect.ottohealth.com that you can open on either your mobile phone, tablet, or desktop computer. It will confirm that you are scheduled for a Telehealth visit. Thirty minutes before your appointment, you will receive that same email from connect.ottohealth.com, and you will want to hit join and answer the questions before your appointment. It is helpful to write down any additional questions.
Your Telehealth visit is no different than if you were seeing your provider in person.
No, Tuolumne Me-Wuk Indian Health Center does not record or store video visits.
Your provider will add written notes to your medical record. Video visits are marked with the designation “Telemedicine.”